Server Problems – UPDATE: Now Working

We are experiencing some problems on our server today. Some of our audio files are not downloading properly.  We are working to fix the problem as soon as possible.

Thank you for your patience!

UPDATE Saturday, February 26, 12:00 PM – Our servers appear to be working normally again.  You should be able to download the audio files without a problem.

Note to iTunes Users:
If you download our episodes through iTunes and you are still having trouble with episodes that failed to download before, please follow these steps:

  1. Select the “bad” episode and hit Delete.  When asked by iTunes, choose to Remove the file, and then Move to Recycling Bin (Windows) or Trash (Mac).
  2. Go to the top of the episode list where it says English as a Second Language Podcast (next to the little triangle), RIGHT-click, and select Unsubscribe Podcast.
  3. RIGHT-click again on the episode list, and select Subscribe Podcast.
  4. Hit the Refresh button in the bottom, right corner of iTunes.  Your missing episode will now reappear in gray.
  5. Click on the Get button next to the episode(s) your’re missing, and it should now download correctly.


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22 Responses to Server Problems – UPDATE: Now Working

  1. kuong do says:

    I don’t find any problem downloading your audios.

  2. algok2 says:

    I am a system adminstrator. What kinds of problem? I would like to help you.

  3. geetika says:

    Even i am facing the same, looking forward to listen to you again asap.

    Thanks Dr. Jeff and Dr. Lucy, you both are making my dream come true.

    I thankyou from the bottom of my heart!!!!!!!!

    Have a good day!!!!!!!!!!!!

    your obedient studet!!!!!!

  4. Marcin says:

    I an’t download anything… Chop chop fix it! 😛

  5. say hello says:

    I don’t find any problem downloading your audios. 🙂

  6. Florian says:


    can`t download the files fron i-tunes. do you know when the problem will be solved?

  7. Renato says:

    I’m finding a lot of problems in listen your audios since yesterday…

  8. Trang says:

    i cant open any files 🙁

  9. Peter says:

    It is fine
    Things happen
    Don’t work yourself into the ground

  10. Anna says:

    Yes, I have problems. It’s impossible to listen. Bye bye. Anna (Sardinia-Italy)

  11. emiliano says:

    It is not possible for me either to download the files by Itunes but it´s possible to listen to them by something like,
    once in the ESL web site.

    I think it is opened a //flash_player. php?issue_id=9953145

    Now I am listening one of the audio files that Itunes doesn´t open or download, the English Café 282 and Jeff´s voice is as
    nice as always.

    I hope that the trouble with Itunes will be fit soon, yes I hope so.

    All the best Jeff, emiliano

  12. emiliano says:

    Jeff is singing Just in this moment the song I know so well.

    Congratulations Jeff, your voice is even better than usually.


  13. Carlos says:

    I can’t download anything… Please fix it! thanks! 🙂

  14. simin says:


    Thanks ever so much for your consideration, unfortunately I can’t open or download files 🙁


  15. ESL Podcast Team says:

    ANNOUNCEMENT: You should be able to download podcast audio files again. Please see update in the message above.

  16. emiliano says:

    Now all is perfect, iTunes is downloading the poscasts without any problems.

    Thank you so much.

  17. geetika says:


    thankgod and thanks to both of you and to your technical team as it is fixed now.

    Thanks againg to all of you!!!


  18. Sanaz says:

    I still can’t download your podcasts! what should I do?

  19. Florian says:

    The previous episodes still don`t work, can that be?!

  20. ESL Podcast Team says:

    ANNOUNCEMENT: There was a problem with the latest episode — ESL Podcast 664 – Preparing a Video Resume — but it is now fixed. You should be able to listen and to download it without any further problems.

  21. eva says:

    The problem is fixed all links work for me.

Comments are closed.