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Server Problems – UPDATE: Now Working

We are experiencing some problems on our server today. Some of our audio files are not downloading properly.  We are working to fix the problem as soon as possible.

Thank you for your patience!
…………

UPDATE Saturday, February 26, 12:00 PM - Our servers appear to be working normally again.  You should be able to download the audio files without a problem.

Note to iTunes Users:
If you download our episodes through iTunes and you are still having trouble with episodes that failed to download before, please follow these steps:

  1. Select the “bad” episode and hit Delete.  When asked by iTunes, choose to Remove the file, and then Move to Recycling Bin (Windows) or Trash (Mac).
  2. Go to the top of the episode list where it says English as a Second Language Podcast (next to the little triangle), RIGHT-click, and select Unsubscribe Podcast.
  3. RIGHT-click again on the episode list, and select Subscribe Podcast.
  4. Hit the Refresh button in the bottom, right corner of iTunes.  Your missing episode will now reappear in gray.
  5. Click on the Get button next to the episode(s) your’re missing, and it should now download correctly.

 

This entry was posted on Friday, February 25th, 2011 at 11:47 am and is filed under Announcements. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.

22 Responses to “Server Problems – UPDATE: Now Working”

  1. kuong do Says:
    February 25th, 2011 at 10:21 pm

    I don’t find any problem downloading your audios.

  2. david Says:
    February 25th, 2011 at 10:37 pm

    hello

  3. algok2 Says:
    February 25th, 2011 at 11:34 pm

    I am a system adminstrator. What kinds of problem? I would like to help you.

  4. geetika Says:
    February 26th, 2011 at 1:15 am

    Hi,
    Even i am facing the same, looking forward to listen to you again asap.

    Thanks Dr. Jeff and Dr. Lucy, you both are making my dream come true.

    I thankyou from the bottom of my heart!!!!!!!!

    Have a good day!!!!!!!!!!!!

    geetika
    your obedient studet!!!!!!

  5. Marcin Says:
    February 26th, 2011 at 1:26 am

    I an’t download anything… Chop chop fix it! :P

  6. say hello Says:
    February 26th, 2011 at 3:44 am

    I don’t find any problem downloading your audios. :)

  7. Florian Says:
    February 26th, 2011 at 4:42 am

    hello,

    can`t download the files fron i-tunes. do you know when the problem will be solved?

  8. Renato Says:
    February 26th, 2011 at 5:10 am

    I’m finding a lot of problems in listen your audios since yesterday…

  9. Trang Says:
    February 26th, 2011 at 5:24 am

    i cant open any files :(

  10. Peter Says:
    February 26th, 2011 at 6:46 am

    It is fine
    Things happen
    Don’t work yourself into the ground

  11. Anna Says:
    February 26th, 2011 at 6:58 am

    Yes, I have problems. It’s impossible to listen. Bye bye. Anna (Sardinia-Italy)

  12. emiliano Says:
    February 26th, 2011 at 9:40 am

    It is not possible for me either to download the files by Itunes but it´s possible to listen to them by something like hw.libsyn.com,
    once in the ESL web site.

    I think it is opened a //flash_player. php?issue_id=9953145

    Now I am listening one of the audio files that Itunes doesn´t open or download, the English Café 282 and Jeff´s voice is as
    nice as always.

    I hope that the trouble with Itunes will be fit soon, yes I hope so.

    All the best Jeff, emiliano

  13. emiliano Says:
    February 26th, 2011 at 9:43 am

    Jeff is singing Just in this moment the song I know so well.

    Congratulations Jeff, your voice is even better than usually.

    emiliano

  14. Carlos Says:
    February 26th, 2011 at 10:59 am

    I can’t download anything… Please fix it! thanks! :)

  15. simin Says:
    February 26th, 2011 at 11:19 am

    Hi,

    Thanks ever so much for your consideration, unfortunately I can’t open or download files :(

    Regards,
    Simin

  16. ESL Podcast Team Says:
    February 26th, 2011 at 12:27 pm

    ANNOUNCEMENT: You should be able to download podcast audio files again. Please see update in the message above.

  17. emiliano Says:
    February 26th, 2011 at 4:09 pm

    Now all is perfect, iTunes is downloading the poscasts without any problems.
    O.K.

    Thank you so much.
    emiliano

  18. geetika Says:
    February 26th, 2011 at 5:10 pm

    hi

    thankgod and thanks to both of you and to your technical team as it is fixed now.

    Thanks againg to all of you!!!

    Geetika

  19. Sanaz Says:
    February 26th, 2011 at 11:04 pm

    Hi!
    I still can’t download your podcasts! what should I do?
    Thanks!

  20. Florian Says:
    February 27th, 2011 at 3:32 am

    The previous episodes still don`t work, can that be?!

  21. ESL Podcast Team Says:
    February 27th, 2011 at 7:44 am

    ANNOUNCEMENT: There was a problem with the latest episode — ESL Podcast 664 – Preparing a Video Resume — but it is now fixed. You should be able to listen and to download it without any further problems.

  22. eva Says:
    February 28th, 2011 at 5:11 am

    The problem is fixed all links work for me.